Terms of Service

Effective Date: 29-Aug-2025
Last Updated: 29-Aug-2025

1. Introduction

These Terms of Service govern your access to and use of our website, applications, and related services. By using any part of our platform, you agree to these terms. If you do not agree, please discontinue use immediately.

2. Acceptance of Terms

By accessing or using our services, you confirm that you are legally eligible to enter into this agreement and agree to comply with all applicable laws and regulations. These terms apply to all users, including individuals, businesses, and organizations. Services are intended for users aged 18 and above.

3. Services Overview

We provide digital tools and solutions designed to support customer engagement, marketing automation, and business operations. Features may include contact and lead management, communication tools (email, SMS, voice), scheduling systems, campaign automation, and analytics dashboards. We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.

4. User Obligations

You agree to provide accurate and complete information during registration, maintain the confidentiality of your account credentials, use the services only for lawful purposes, and ensure that all data you input or transmit complies with applicable laws. You are responsible for all activity conducted under your account.

5. Prohibited Activities

  • Send unsolicited or unauthorized communications
  • Violate intellectual property rights
  • Upload or distribute harmful or illegal content
  • Attempt to gain unauthorized access to systems or data
  • Interfere with service functionality

Violations may result in suspension or termination of your account.

6. Fees and Payments

Some services may require payment. By subscribing or purchasing, you agree to pay all applicable fees as described at the time of purchase, authorize recurring billing where applicable, and notify us of any billing issues within thirty days. All payments are non-refundable unless otherwise stated.

7. Data Protection and Privacy

Your use of the services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our services, you consent to the practices described in the Privacy Policy.

8. Communications and Messaging Compliance

By creating an account or using our services, you consent to receive communications from MeldFlow LLC. Consent is collected explicitly through the contact form at https://meldflow.com/contact-us, where users may check one or both consent boxes.

  • The first checkbox authorizes non‑marketing text messages such as booking confirmations, appointment reminders, and service updates.
  • The second checkbox authorizes marketing and promotional messages including offers, discounts, and product updates.

Users are informed of message frequency, message types, and that message & data rates may apply. Users may opt out at any time by replying STOP, and may text HELP for assistance. Marketing messages are only sent if the promotional consent box is checked. All opt‑ins are explicit, recorded, and compliant with applicable data protection and privacy laws.

9. SMS Messaging Program Details

By opting into our SMS program, you agree to receive text messages from MeldFlow LLC.

  • Types of Messages: Transactional (confirmations, reminders, updates), Informational (notifications, service updates), Promotional (offers, discounts, product announcements)
  • Opt‑out Instructions: You may opt‑out at any time by replying STOP. For assistance, reply HELP.
  • Message Frequency & Rates: Message frequency varies. Message and data rates may apply depending on your mobile carrier.
  • Carrier Liability Disclaimer: Carriers are not liable for delayed or undelivered messages.
  • Age Restriction: SMS services are intended only for individuals 18 years of age or older.

10. Intellectual Property

All content, logos, graphics, and branding are property of MeldFlow LLC or its content providers and are protected by copyright and trademark laws. You may not copy, reproduce, distribute, reverse‑engineer, or scrape any part of our services without prior written permission.

11. Third‑Party Links

Our website may contain links to third‑party sites. MeldFlow LLC is not responsible for their content, privacy practices, or damages arising from their use. You access third‑party sites at your own risk.

12. Disclaimer of Warranties

Our website and SMS services are provided “as is” and “as available.” We do not guarantee that the site or SMS program will be error‑free or uninterrupted, that information will always be complete or up‑to‑date, or that the site or SMS program is free from viruses or harmful components. Use of the site and SMS services is at your own discretion.

13. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages, loss of data, revenue, or business opportunities, or service interruptions beyond our control. Our total liability is limited to the amount paid by you for services in the twelve months preceding the claim.

14. Indemnification

You agree to indemnify and hold MeldFlow LLC harmless from any claims, damages, or losses arising from your use of the website or SMS program, your violation of these Terms, or your submission of inaccurate or unlawful information.

15. Termination

We reserve the right to suspend or terminate your access to the services at our discretion, with or without notice, for any violation of these terms or other misuse. You may cancel your account at any time.

16. Governing Law

These Terms are governed by the laws of the United States. Any disputes arising from these terms shall be resolved in the courts located in the United States.

17. Changes to Terms

We may update these Terms of Service periodically. Continued use of the services after changes are posted constitutes your acceptance of the revised terms.

18. Contact Information

MeldFlow LLC
Phone: +1 786 9819361
Email: info@meldflow.com
Address: 30 N Gould St Ste N, Sheridan, WY 82801