Privacy Policy

Effective Date: 29-Aug-2025
Last Updated: 29-Aug-2025

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with global privacy regulations, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • CAN-SPAM Act
  • Telephone Consumer Protection Act (TCPA)
  • Other applicable data protection laws

Information We Collect

We may collect and process the following types of data:

  • Personal Details: Name, email, phone number, business information, and payment credentials
  • Platform Usage: Interactions, page visits, session duration, and behavioral analytics
  • Communication Records: Messages sent via SMS, email, or other integrated channels
  • Client Data: Contact lists, scheduling activity, and CRM entries submitted by users

How Your Data Is Used

Your information helps us:

  • Deliver and maintain our services
  • Personalize your experience
  • Improve platform functionality and performance
  • Send transactional and promotional communications (with consent)
  • Ensure compliance with messaging regulations
  • Detect and prevent fraud or misuse

Data Sharing & Third Parties

We do not sell your personal data. We may share information with:

  • Authorized service providers (e.g., hosting, billing, analytics)
  • Regulatory authorities when legally required
  • Messaging infrastructure partners for compliance and delivery
  • Integrations explicitly enabled by you

Data Security Measures

We protect your data using:

  • End-to-end encryption
  • Secure cloud infrastructure
  • Access control protocols
  • Routine security audits and monitoring

Messaging Compliance

To ensure lawful and reliable communication, we follow industry standards for business messaging. This includes:

  • Verified sender registration
  • Consent-based outreach
  • Clear opt-in and opt-out mechanisms
  • Content monitoring for regulatory adherence

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access or correct your personal data
  • Request deletion or restriction of processing
  • Withdraw consent for marketing
  • File a complaint with a data protection authority

To exercise your rights, contact us at privacy@[yourdomain].com

Cookies & Tracking

We use cookies and similar technologies to:

  • Analyze site traffic
  • Enhance user experience
  • Deliver relevant content and ads

You can manage cookie preferences through your browser settings.

Contact Us

For questions or concerns, reach out to:

Privacy Team
📧 info@meldflow.com
📍 30 N Gould St Ste N Sheridan, WY 8280

Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted here with the revised effective date.